ShippingInformation

Fast, reliable, and secure shipping worldwide. Get your premium coffee and matcha delivered fresh with our comprehensive shipping solutions and tracking services.

Shipping Methods

Choose the shipping method that best fits your needs, from standard delivery to express shipping and specialized international services.

Standard Shipping

5-7 business days
Domestic & International

Reliable ground shipping for domestic orders and standard international delivery.

Trackable shipments
Insurance included
Standard packaging
Delivery confirmation

Express Shipping

2-3 business days
Domestic & International

Fast delivery for urgent orders with priority handling and expedited processing.

Priority handling
Express packaging
Real-time tracking
Guaranteed delivery

International Shipping

7-14 business days
Worldwide

Specialized international shipping with customs handling and documentation.

Customs documentation
Duty calculation
International tracking
Compliance handling

Bulk Shipping

10-15 business days
Domestic & International

Economical shipping for large orders and wholesale customers with volume discounts.

Volume discounts
Pallet shipping
Bulk packaging
Dedicated support

Shipping Rates

Competitive shipping rates with free shipping thresholds. Calculate your shipping costs based on destination and order value.

Domestic (US)

$75+
Standard
$8.99
Express
$19.99

Free standard shipping on orders over $75

Canada

$150+
Standard
$15.99
Express
$29.99

Free standard shipping on orders over $150

Europe

$200+
Standard
$24.99
Express
$39.99

Free standard shipping on orders over $200

Asia Pacific

$175+
Standard
$19.99
Express
$34.99

Free standard shipping on orders over $175

Rest of World

$250+
Standard
$29.99
Express
$49.99

Free standard shipping on orders over $250

Tracking & Delivery

Stay informed about your shipment with our comprehensive tracking system and flexible delivery options.

Real-Time Tracking

Track your shipment from warehouse to delivery with detailed location updates.

Live location updates
Delivery notifications
Estimated arrival times
Route optimization

Secure Delivery

Your orders are protected with comprehensive insurance and secure handling.

Full insurance coverage
Secure packaging
Signature confirmation
Damage protection

Delivery Scheduling

Schedule deliveries at your convenience with flexible time slots.

Flexible scheduling
Delivery windows
Reschedule options
Special instructions

Delivery Alerts

Stay informed with proactive notifications about your shipment status.

SMS notifications
Email updates
App notifications
Status changes

Shipping Policies

Important information about our shipping policies, processing times, and delivery terms to help you plan your orders.

Processing Time

Orders are typically processed within 1-2 business days. During peak seasons, processing may take up to 3 business days.

  • Orders placed before 2 PM EST ship same day
  • Weekend orders ship on Monday
  • Holiday processing times may vary
  • Custom orders may require additional time

Delivery Areas

We ship to most countries worldwide with some restrictions on certain products and destinations.

  • Worldwide shipping available
  • Some restrictions may apply
  • Remote areas may have extended delivery times
  • Customs duties may apply for international orders

Packaging & Handling

All products are carefully packaged to maintain quality and freshness during transit.

  • Temperature-controlled packaging for perishables
  • Fragile items specially protected
  • Eco-friendly packaging materials
  • Quality seals and freshness indicators

Returns & Exchanges

We offer hassle-free returns and exchanges for damaged or incorrect items.

  • 30-day return policy
  • Free return shipping for damaged items
  • Exchange for incorrect items
  • Quality guarantee on all products

Ready to Ship Your Order?

Get started with your order today and experience our fast, reliable shipping. Contact us for custom shipping solutions or bulk order arrangements.